Our refund and cancellation policy varies regarding whether you registered for a Live, Hybrid, or On-Demand program.

Live and Hybrid Programs

For live and hybrid programs, cancel 30 days before the event for an 80% refund of your registration fee. Cancellations made 7 to 29 days before the event are eligible for a 50% refund. Cancellations under 7 days of the event are non-refundable.

We are unable to provide refunds for non-attendance or if you fail to complete the required CE assignments on time. Recordings will not be available if you miss the event. In the rare event that the instructor cancels or reschedules the event due to unforeseen circumstances (eg, illness), registrants have the right to a full refund. 

On-Demand Courses

On-demand course purchases are final. We are unable to provide refunds for failing to complete the required CE assignments.